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All Medicaid Programs |
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Obsolete Policy |
End Date: July 31, 2018
No Previous Policy
Employees of the Department of Health and the Department of Workforce Services are prohibited from advising applicants or recipients to reduce income or terminate employment to qualify for Medicaid. Employees will explain eligibility policy, answer direct questions about the policy, and explain what income deductions are allowed. Employees will also tell applicants or recipients about the Medicaid spenddown program and explain how medical bills may be used to reduce or meet the spenddown amount. (See section 400 and section 415 for rules on medical bills.)
Department employees will identify themselves to applicants and recipients, and treat applicants and recipients with courtesy, dignity and respect.