Medicaid Policy                                                                 

 

TABLE IX Phone Numbers

Updated: February 1, 2025

 

 

Medicaid Program & Policy Specialist

Office Director

Michelle Smith

801-538-6347

Assistant Office Director

Gina Boren

801-538-9082

Program Manager

Marcel Larsen-Jones

801-538-6494

Policy Coordinator

Lane London

801-538-6505

Policy Coordinator

Wendy Jones

801-538-6472

Nursing Home and HCBS Waivers

Jane Randquist

801-538-6495

UPP, CHIP and Adult Expansion Employer Sponsored Insurance Premium Reimbursement

Jeff Dart

801-538-6509

Family, MAGI and Adult Expansion 

Brigham Andrew

801-538-9249

Aged, Blind, Disabled and Medical Transportation

Marilyn Fischer

801-538-6534

Presumptive Eligibility (BYB & HPE)

Jeff McClellan

801-538-6082

UPP Premium Payment Specialist

Jeff Dart

801-538-6509

Fair Hearing Oversight, Application, Review, Verification, Change Report, General Policy and Targeted Adult Medicaid

Chris Loizos 

801-538-6192

Policy Manual Issues or Questions

Wendy Jones

801-538-6472

Policy Specialists Fax #

 

801-538-6952

Constituent Services Representative

Department of Health

Tracy Barkley

801-538-6417 or 1-877-291-5583

Fax #801-536-0946

Medical Review Board (MRB)

Laurel Greaves

801-538-6405

Medicaid Refunds

Nancy Thomson

801-538-9463

Department of Health and Human Services Contact Information

UPP Website

www.medicaid.utah.gov/upp/

BUYOUT Specialist - (A-G)

801-538-7018

BUYOUT Specialist - (H-O)

801-538-6721

BUYOUT Specialist - (P-Z)

801-538-7088

BUYOUT Fax Number

801-536-0963

Utah Cancer Control Program

1-800-717-1811

Certificate of Coverage

(shows months of Medicaid & CHIP coverage) 

801-538-6155 or 1-800-662-9651

option #2; then option #4

Health Program Representatives

801-526-9422 or 1-866-608-9422

Medical Card Restriction Information Line

801-538-9045 or 1-800-662-9651 #900

Medicaid Information Hotline, Billing and Prior Authorizations

801-538-6155 or 1-800-662-9651

Vital Records

Office of Vital Records and Statistics

Utah Department of Health

P.O. Box 141012

SLC, UT 84114-1012

801-538-6105 or

1-866-632-2602

Fax 801-538-7012

ORS Medicaid Information Unit

Insurance Coverage, TPL and Medical Collections.

801-536-8798

To report possible receipt of insurance/personal injury settlements: 

tplchanges@utah.gov

ORS Part A and Part B Medicare BUY-IN - (A-M)

801-536-8798 extension 14722

Fax: 801-536-0377

ORS Part A and Part B Medicare BUY-IN - (M-Z)

801-536-8798 extension 14740

Fax: 801-536-0377

ORS Child Support Services

801-536-8500

Other Agency Contact Information

Department of Workforce Services

Medicaid Eligibility

801-526-0950 or

1-866-435-7414

https://jobs.utah.gov/mycase/

Constituent Services Representative

Department of Workforce Services

801-526-4390 or

1-800-331-4341

Dept. of Workforce Services

Payment Error Prevention Unit

(Investigations and Overpayments)

(801) 526-9810

Toll free: 1-866-647-3862

Fax: (801) 532-2605

eREP Help Desk

801-526-4357 or

1-866-826-6012

Railroad Retirement Benefits

1-877-772-5772

Utah Interstate Compact of Adoption and Medical Assistance (ICAMA) Coordinator (Dept. of Human Services)

385-208-5575